Finance

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19 Jul: How Your Firm Can Clean Up Dirty Data without CRM

Customer Relationship Management software (CRM) is a standard tool in most businesses’ tech stack, but have you ever wondered if it’s possible to clean up dirty data without CRM?

Dirty data is a challenge for every business, big and small. But let’s face it, while CRM is the go-to solution for cleaning up dirty data, it isn’t for everybody. 

The good news is yes, as a matter of fact, your firm can clean up dirty data without CRM. 

CRM are not one-size-fits all

After a bit of research, many small-to-medium-sized professional services firms—legal, accounting, consulting, staffing and recruiting, and the…

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17 Jun: Relationship intelligence is the key to growing Assets Under Management

Every personal wealth manager handling Assets Under Management (AUM) knows that the best—which is to say, the easiest—way to get new clients is through referrals. If you’re keeping your clients happy, they’ll keep you happy by sending new business your way.  

But what do you do when those referrals dry up? Or, what if you’re new and don’t have a healthy roster of clients to make those referrals? 

As a personal wealth manager, it’s your job to always be on the lookout for a wealthy professional with lots of cash or other assets to invest under your management, preferably a…

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20 May: Top 3 Reasons Financial Services Organizations Need Better Relationship Intelligence

Customer data is gold. Precious, shiny gold.

Thoughtfully used, customer data is the key to unlocking your business’s growth potential. It lays the foundation for forging more meaningful customer relationships and tapping into new revenue streams from existing customers and prospects. See what I mean? Gold.

The trick is knowing how to use it. To fully capitalize on the true power of customer data, you need to know where to find it and how best to leverage it. But, more importantly, you need to be confident in its quality and integrity.

As the saying goes: garbage in; garbage out. Customer…

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19 Apr: Cracking the Myth of Long Investment Banker Hours

The jaw-droppingly long hours investment bankers work are legendary. A widely-reported recent survey of first year analysts at Goldman Sachs revealed that they work on average more than 95 hours per week, and sleep around 5 hours each night. Across the industry, average investment banker hours are between 70-85 hours per week. No matter how you slice it, that’s a lot of time to spend working.

But is it really necessary? In today’s technology-driven world, aren’t there solutions to automate a lot of the work and make a day in the life of an investment banker more balanced and less…

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30 Sep: Transform Banking with Data-Powered Insights

There are few industries where you have access to the breadth and depth of customer data as the banking industry.

However, if this data isn’t informing strategy, banks are missing out on the opportunity to deliver an exceptional customer experience. From the ‘ten thousand foot’ perspective, banks can cross-reference market data from sources such as Bloomberg against their own customer demographic information and make decisions, but what if you could get even more granular?

In today’s market, there are a number of new trends in banking and data analytics that can be merged together to bring better, more actionable insights…

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21 May: Investing in digital transformation: Why high-quality data is do or die

Is your organisation contemplating investing in digital transformation? Or already in the thick of it? If so, you’re not alone. By the end of this year, enterprises will have spent more than $2 trillion on digital transformation efforts.

But while 87 percent of organisations believe digital technologies will disrupt their industries, only 44 percent feel adequately prepared for that disruption. To help bridge this gap, I was honored to share Introhive’s take on how we help shepherd our customers through their digital transformation journey with Briefing Magazine this month.

Briefing is business management publication focused solely on the…

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17 Apr: 7 Financial Services Marketing Ideas That Improve the Customer Experience

Your clients want a better customer experience. It’s something that other industries have already picked up on with 89% of companies competing primarily through their customer experience (CX).

But the financial services industry is lagging behind. In fact, only 11.6% of financial services institutions have allocated their budgets towards improving their customer experience. This creates a huge opportunity for your firm to separate yourself from your competitors with a customer experience that tops the rest.

To help you create a world-class customer experience that will transform your organization into an invaluable resource for your clients, here are our seven financial…

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21 Dec: 4 Ways You Can Future-Proof Your Accounting Firm

Finance is approaching a transformation. A quick google search on Bitcoin or blockchain should prove that fact. But while Bitcoin and blockchain are making waves at banks, clearing houses, and other massive financial institutions at large, nothing has really changed… yet.

Lurking around the corner is a shift that will change how we send and receive transactions, or at least that’s what we’re led to think will be happening down the road. And while that may be true, there are other technological advances brewing, including increased accessibility to finances, increased portability, and growing data protections.

To ensure that your accounting…

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12 Dec: 7 Ways Financial Services Firms Can Leverage Artificial Intelligence

Haunted by visions of robots compiling information and spitting out numbers as you wonder what happened to your once booming financial services firm?

Relax.

You won’t have to surrender to any robot overlords.

In fact, jobs in financial services — tax preparation, auditing, consulting — are about to get more efficient. That’s because machines eliminate manual data entry and provide instant insights, leaving you and your business development team with more time to ensure ongoing loyalty and drive new business.

What is AI?

Artificial intelligence (AI) is technology that collects information and learns from what it stores, enabling computers to…