Professional Services

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26 Mar: 3 Reasons Relationships Still Matter in the Digital Age

It’s hard to ignore technology’s growing presence and impact in the office, especially if you work in the professional services industry. Accounting, law and consulting firms are anticipating major technical, behavioral and cultural shifts in the next few years thanks to technology. How will these shifts benefit—or hinder—business relationship management efforts at your firm?

For one, software and automation technologies are reducing time spent on mundane tasks that have plagued accounting, law and consulting firms for decades. Just take a look around your office. How many professionals do you see stuffing envelopes with invoices, or entering data into spreadsheets?

By…

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18 Feb: Introhive Stays Ahead of Data Privacy Curve

Relationship intelligence leader preps for California’s 2020 data privacy act at CCPA Comprehensive 2019

Fredericton, New Brunswick, Feb. 18, 2019 — To keep ahead of the increasingly stringent data privacy curve, Introhive, the market leader in relationship intelligence and sales automation technology, is sending its top legal mind to the CCPA Comprehensive 2019 conference. The International Association of Privacy Professionals will host the event Feb. 25, at the Fremont Marriott Silicon Valley in Fremont, Calif.

CCPA Comprehensive is a day-long examination of the California Consumer Privacy Act of 2018 (CCPA). Created in response to the increasingly commonplace threat of data breaches…

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31 Jan: Introhive Launches Middle East Expansion Strategy

Relationship intelligence leader hosts
first regional seminar in Dubai, UAE

Dubai, United Arab Emirates, January 31, 2019 — Introhive, the market leader in relationship intelligence and sales automation technology, recently launched its market expansion strategy in the Middle East during the company’s first seminar in the region.

The first of a series of seminars, the Jan. 23 event was co-hosted by PwC and the Consulate General of Canada in Dubai at the Dubai Sofitel hotel.

Introhive plans to partner with its network of expert consultants on the seminars. Each seminar will showcase customer success stories with an aim to…

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17 Dec: Introhive to showcase relationships intelligence at Web Summit in Portugal

Portugal, Spain – October 4, 2018

Introhive, the market leader in relationship intelligence and sales automation technology, will be showcasing their platform and integrations at Web Summit in Lisbon, Portugal from November 5-8, 2018.

“Web Summit has quickly become one of Europe’s largest and most important technology conferences and Introhive is excited to be there demonstrating our relationship intelligence platform alongside other disruptive market leading technologies.” explains Faisal Abbasi, EMEA General Manager at Introhive.

“With over 70,000 attendees representing more than 170 countries attending Web Summit and Introhive’s rapidly growing expansion into Europe and Asia, our team is looking…

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13 Nov: 9 can’t-miss pieces of expert law firm marketing advice

In the legal services market, growth has stalled, corporate clients are taking their legal needs in house and independent law firms are losing their share of the market.

But with the right strategic focus and insight, your firm can stem the tide, raise your visibility and lock down new business.

Need a place to start? Read on for nine golden nuggets of advice from renowned legal marketing experts.

1. Clients Hire Lawyers, Not Firms – John Remsen Jr.

John Remsen Jr., the president and CEO of Managing Partner Forum, suggests doubling down on relationships.

“Generally, clients hire lawyers, not law firms. And…

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09 Oct: Osler, Hoskin & Harcourt LLP Invests in Relationship Intelligence Automation to Deliver Superior Client Experiences

Osler, Hoskin & Harcourt LLP, a leader in Canadian business law, launched a new suite of services from Introhive, the leader in relationship intelligence and CRM automation for the legal industry.

Over a five-year partnership, Osler has worked with Introhive to develop cutting-edge solutions that would enable the firm to better meet its clients’ legal and business needs. The partnership was created to support the firm’s commitment to finding new and better ways to deliver world-class client experiences.

This latest evolution in Osler’s innovation roadmap will allow the firm to gain deeper insight into its relationship intelligence and…

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04 Oct: The Ultimate Guide to Business Development for Accounting Firms: 19 Tips, Tactics, & Trends

With 72 percent of firms struggling to win new business and a third of clients considering a switch to a competitor, it’s clear that current retention and acquisition strategies aren’t working.

It’s time to develop new strategies for gaining new business and holding onto existing clients.

Read on for advice on how to do just that from business development experts Ramon Ray, Lauren Clemmer, Charlie Burns, and others.

Section Guide:

How to Differentiate Your Accounting Firm How to Retain More Clients Trends Every Accounting Firm Needs to Know

How to Differentiate Your Accounting Firm 1. Build a Brand

The accounting…

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11 Sep: 9 Experts Weigh-In on How to Maximize Business Development for Professional Services Firms

There are a number of growing variables in the professional services industry today that are impacting growth strategies; increasing competition, decreasing service demand, and disruptive technology. A whopping 79% say they’re struggling to attract and develop new business in today’s ever-changing landscape. And that means your business development team is in the hot seat.

As a leader in your organization, you know what needs to be done to grow revenue. But it’s how to do it and how to do it well that are hard to pin down.

You know your existing clients hold seemingly endless upsell and cross-sell…

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10 Sep: Helping Businesses Understand Their Relationship Capital

The B2B sales cycle today is complex, demanding more from the sales teams that are responsible for them. In fact, the average B2B sales team needs to engage 6.8 stakeholders and nurture them for an average of 84 days. And depending on your industry, those averages are higher.

With growing pressure on firms to perform and improve their sales process, market-leaders are turning to new technologies like artificial intelligence, machine learning, and advanced analytics to gain enhanced insights that enable more informed decision making.

But what are those new technologies and how can they help?

We recently spoke with Digital…

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30 Aug: Top 5 Takeaways From David Ackert’s State of CRM at Law Firms 2018 Study

The usage of Customer Relationship Management (CRM) technology in the legal sector is growing rapidly. For firms in today’s economy to stay competitive, they need to create a single source of truth for all business development and client management within the firm. But in order to get the most business value from a CRM deployment, it’s important to stay informed of the latest best practices, trends, and innovation taking place in industry.

Fortunately, Ackert Inc. conducts an annual market-wide study on the State of CRM at Law Firms that highlights how law firms are using their CRM and other complimentary…