Webinar
Wednesday, August 6th, 2025
11 AM EST / 4PM GMT

Agenda
CRM systems are the backbone of modern client management, but for law firms, the strength of your client relationships hinges on the quality and completeness of your CRM data. Despite significant investments, many organizations struggle with data upkeep and user adoption, leading to missed opportunities and lackluster marketing and business development results.
The difference-maker? Relationship intelligence. Join us for an interactive panel webinar with experts from InterAction and Introhive, alongside client leaders, as we explore how harnessing high-quality, up-to-date relationship data transforms static systems into dynamic engines for client growth. Discover how automation and relationship intelligence can eliminate adoption barriers for busy professionals, empower your marketing and BD teams to work smarter, personalize outreach, and uncover hidden opportunities.
Hear directly from your peers, see practical examples, and learn actionable strategies for integrating InterAction and Introhive to deliver seamless insights, stronger client relationships, and long-term business growth.
Featured Format
- Welcome and context: The evolving role of CRM in professional services
- Panel discussion: Shared clients highlight challenges, wins, and lessons learned, how Introhive unlocks relationship intelligence inside InterAction
- Interactive Q&A
SPEAKERS





Adam Stewart
VP of GTM Solutions at Introhive
Duane Eddy
Global Head of Client Advisory from LexisNexis
Celine Gilmore
Senior BD Director from Davies Ward Phillips & Vineberg LLP
Matt Lewis
CRM Manager from Osborne Clarke
Ruth Sarafian
CRM Specialist from Osborne Clarke