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Lost Relationship Capital: The real impact of making large scale redundancies

Corporate restructuring has been a long-standing business practice. Simply, it drives short term cost reduction to meet quarterly or annual financial goals that are dictated by shareholders or other market requirements. However, by viewing people as a bloated cost centre, it almost always fails to assess the lost value of the relationships they hold and maintain.  As PwC said in a recent report, this value – Relationship Capital – is simultaneously a business’ most valuable asset, but the least valued, visible and managed. 

So what is the long term effect on revenue of losing your people and the relationships they…

Hustle Factor: How to Create a Winning Culture

Around the world, businesses are constantly seeking new ways to grow, boost productivity, and keep their teams motivated to succeed. While it’s clear no one joins a company to fail, failure is always a possibility – especially in situations where a company’s culture is designed to support the hustle of its revenue-generating teams. Recently, I had the privilege of speaking at SaaSGrowth 2020 where I had the opportunity to share how our global team has created a culture of hustle that’s led us to big wins and continued success.

Before we go on, it’s important to understand what hustle is.

How AI can help your organization uncover hidden revenue

Picture this: It’s the first chilly day of winter and you reluctantly pull out your parka. It’s been months since you last wore it, of course, but you settle into its comfortable fit and head out the door. Realizing it’s cooler than you thought, you slip your hands into the pockets and voila! A $20 bill. 

Most of us have had the experience of finding some money in a purse, jacket, or bag over the course of our years. It’s a simple pleasure just to find a couple of bucks you’d forgotten about. But imagine if you could dig into…

Leveraging Past Relationships for Future Success

Regardless of industry, geographical location, or company size, one truth reigns supreme: strong, positive, relationships are important to the health and growth of your business. As organizations around the world pivot strategies and seek new ways to meet ever-changing market demands, leveraging past relationships to generate new business has never been more important than it is today.

There is no shortage of literature filled with suggestions on how best to use past relationships to fuel future sales success and business growth. A quick Google search can give you the top 10 ways to leverage relationships to drive revenue but there’s…

Digitization for AEC Firms: How a Client-Centric Focus Can Help Your Firm Win Big

When we think of architecture, engineering, and construction (AEC), many of us think of the large-scale structures that make up our cities: bridges, buildings, roadways. By building the structures in which we live and work, the AEC sector has an impact on virtually everything we do. 

The AEC sector employs about 7 percent of the world’s working population. In 2016 alone, the top 15 AEC companies made a total revenue of $125 billion. Each year, approximately $10 trillion is spent globally on construction-related projects — equivalent to 13 percent GDP — making construction one of the largest sectors of our…

How Introhive Can Ensure a Successful Merger

Whether companies are looking to defend and grow their market share, expand into new markets and territories, or diversify their product/service offerings, there is no limit to the benefits that successful mergers and acquisitions (M&A) can bring for each party. 

But success doesn’t just happen when the contracts are signed and the deal is done — in fact, according to KPMG, a staggering 83% of mergers fail to boost shareholder return and, as a result, are deemed a failure. As one M&A leader commented, “The cost of money has never been lower, the competition for deals…

How Relationship Data Can Create Operational Success

No matter what industry you’re in, growth is always top-of-mind. Client roster growth, revenue growth, operational growth… they’re all tied together, and one cannot happen without the others. 

When it comes to operational growth, the key is to build processes and best practices for operational resilience and driving efficiencies. But your organization can only do this if you have access to the right data. Having access to timely and quality relationship data improves decision-making that can result in organic growth at a lower cost, driving business effectiveness, efficiencies, and — ultimately — revenue.

Quantifying the Cost of Poor Data

Growth…

Protect and Grow Revenue Using Relationship Analytics

In business and in life, relationships reign supreme. When you build strong relationships with your customers, they’ll be more engaged, remain loyal, and will passionately advocate for your business — making them key factors in growing and protecting your revenue.

A key qualifier of a successful customer relationship: knowing who they are. Sounds simple, right? But getting to know your customers takes more than just a handshake and a “How do you do?” It takes a holistic, deep-dive approach to know exactly what you need to do in order to gain — and keep — your customers’ loyalty. 

That’s…

Tap into Reliable Data: The Real Effect of Inaccurate Data on Your Business

Though published in 2017, this article from The Economist still rings true: “The world’s most valuable resource is no longer oil, but data.”

We could not think of a better analogy for the fast-growing, data-fueled economy. Data, like oil, is often a trapped asset, and extracting and exploiting this valuable resource has proven to be so complex, it has driven up costs for “tapping”  into the source, driving businesses to implement new technologies in an often futile effort to uncover insights. Many businesses find it so difficult to utilize their own data to drive bottom-line revenues, they give up…