Browse resources by category:
Recent Blog Posts
PwC’s Global Salesforce Transformation program seeks to deploy Salesforce for organizations across the globe, creating efficiencies by embracing both automation and human experience. Introhive partnered with PwC within the early days of our development, and we have remained close partners since. With Introhive’s help, PwC has brought CRM transformation to over 100,000 users across 90 countries.
We sat down with Philip Grosch, Partner Global Salesforce Transformation Program Executive at PwC, to talk about the value that Introhive brings to PwC and how the platform is helping the firm drive their own digital transformation journey.
Watch the interview here:
CRM data migration, moving your information from one system to another, seems simple on the surface. It’s just a technical exercise of mapping and moving data from old fields to new fields, right? Not quite. In order for a new customer relationship management (CRM) to provide long-term business value, your IT team needs to handle a data migration with caution.
One of the first questions your team will need to ask is, which pieces of data will you transfer? Because you don’t want to muddle a new system with inaccurate, incomplete, or poor contact and account records that have been…
How AI-powered technology innovations have made ERM software more valuable than ever before.
Personal interactions versus automated transactions: Which is more likely to propel your business into the future? Both, actually.
Today’s buyers expect more from their customer experience. Indeed, they care about how you treat them almost as much as product quality and price. But the challenge here is that while your organization might excel at one-on-one service, making every customer feel like the most valuable customer can be tough. It’s a level of service scaling that requires a depth of knowledge not easily parsed from the dark…
Introhive is the proud recipient of the 2019 Deloitte Technology Fast 50™ Award, and has been named one of the top 10 fastest-growing technology companies in Canada.
Each year, the Deloitte Canada Technology Fast 50™ program celebrates the world-class achievements of technology companies, highlighting their commitment to innovation, leadership, and rapid revenue growth over the previous four years. The program recognizes forward-thinking companies, both public and private, by presenting awards in distinct categories that characterize and define the unique strengths of the Canadian technology industry.
Introhive is an AI powered SaaS platform designed to help organizations realize the full…
Technology adoption is a challenge for nearly every industry. Indeed, for most professional services firms, introducing new technology to your organization can be more difficult than the technical implementation itself. If you’ve ever heard the phases, “but this is how we’ve always done it” or “if it’s not broken, why fix it?” you’re not alone.
This resistance to improvement is not surprising when you realize more than half of organizations don’t have a clear digital business vision or strategy.
Even though you know strong digital strategies and robust technology adoption are some of your best chances to get ahead…
A whopping 91 percent of organizations with more than 10 employees have a tool for customer relationship management (CRM). But investment in a CRM alone doesn’t equal widespread user adoption.
In fact, only 40 percent of businesses boast a CRM adoption rate of 90 percent or more, while the majority of businesses struggle to encourage system use.
To find out why, and come with some solutions, Introhive’s Head of Technical Solutions for EMEA, Ben Roles, joined Mike Driver, an industry CRM expert and Director of LogiCRM, to discuss CRM adoption best practice.
Between them, Mike and Ben…
A referral is the kick start to the buying process for a staggering 84 percent of all buyers. That means client satisfaction should be a top priority if you want to grow top-line revenue. Not only do happy clients make glowing recommendations; they also stick around to add revenue year-over-year.
But do you have what it takes to keep, grow and build these lasting relationships? If you don’t have a 360-degree view of your total network (your organization, prospects, clients, etc.), the answer is likely no.
But good news: that holistic view is within reach. Say hello to your…