Case Study • Legal

Gould & Ratner LLP: Legacy Data & Relationship Intelligence

Gould & Ratner has seen an increase in the access and quality of information that their CRM delivers to attorneys, fostering greater connections with both prospects and clients.

Introhive | Gould | Gould & Ratner LLP: Legacy Data & Relationship Intelligence
Introhive | referals | Gould & Ratner LLP: Legacy Data & Relationship Intelligence

100,000+

Relationships discovered

Introhive | winners | Gould & Ratner LLP: Legacy Data & Relationship Intelligence

76%

Relationships were unknown previously

Introhive | productivity | Gould & Ratner LLP: Legacy Data & Relationship Intelligence

$40,000

Saved in enrichment services

The Situation

Gould & Ratner LLP, headquartered in Chicago, IL, has been providing legal expertise and business acumen to their clients for over half a century. As a multi-dimensional firm, Gould & Ratner provides exceptional client service, care, and legal advice to Fortune 500 corporations, financial institutions and international businesses.

Goals

Gould & Ratner needed a way to clean and validate the accuracy of their contact database without breaking the marketing budget, along with a new CRM that could support their growing business.

MAPPED RELATIONSHIPS DELIVERABLES

The solution

Legacy data transformation

Automated CRM management

Relationship intelligence for growth

“Introhive is a platform that has allowed us greater access to our own information. It has unleashed the value of our information in such a way that it allows us to increase our ability to interact with our own people, our clients, other companies and prospects that we already know, let alone new ones we didn’t know were in our network.”

John Byrne
Chief Marketing Officer,
Gould & Ratner LLP

Introhive | Gould | Gould & Ratner LLP: Legacy Data & Relationship Intelligence
Introhive | John Byrne | Gould & Ratner LLP: Legacy Data & Relationship Intelligence

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Measurable business impact

PRODUCTIVITY

9,000+

companies in database analyzed for relationships

CRM QUALITY

100,000+

relationships identified, scored, and mapped into OnePlace CRM (Salesforce)

ADOPTION

76%

of relationships discovered were unknown to previous CRM

GROWTH

14%

of new contacts discovered were C‑Level relationships

RISK REDUCTION

$40,000

saved in contact enrichment services

“When you introduce a tool like Introhive to your firm there’s no question that it raises your game, raises your internal interest and adoption of CRM, and raises the bottom line.”

John Byrne
Chief Marketing Officer,
Gould & Ratner LLP

Introhive | Gould | Gould & Ratner LLP: Legacy Data & Relationship Intelligence
Introhive | John Byrne | Gould & Ratner LLP: Legacy Data & Relationship Intelligence

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