Recent Posts

Client meeting preparation with a team actively engaged in discussion.

Pre Meeting Preparation: 5 Things to Do Before A Client Meeting

A partner meeting with a long-term client, demonstrating the trust equation through strong professional relationships.

The Trust Equation: Trust = Wisdom x Relationships

Glass door office where employees are using data, information, and intelligence to drive informed decision making and strategy.

The Difference Between Data, Information, & Intelligence

A partner at a professional services firm discusses transitioning his key accounts with a younger male and female employee to retire as part of strategic account management.

The Advantages of Strategic Account Management in Succession Planning

client relations, monotoring client health at introhive

Enhance Client Relations for Long-Term Success in Professional Services

Client-Relationship-Strength-in-the-Legal-Industry

Misconceptions about Client Relationship Strength in the Legal Industry

managing client relationships introhive, lawyers working with client data

Managing Client Relationships in 5 Easy Steps

Client Services Team each on their computer talking with clients

Client Service Teams Are Driving Revenue in Legal and Setting Firms Up for Long-term Success 

How to find (and keep) buyer champions