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Is Digital 360 Worth the Hype?

The short answer is “absolutely.” 

Salesforce Digital 360 has recently become the new industry standard for communicating with customers on the level they have come to expect. It allows businesses to connect with their audiences on the platforms they prefer, and the way they want. When companies have the capabilities of understanding each individual consumer, they are able to better suit everyone’s specific needs and desires.

Introhive is an AI powered platform that leverages data automation and relationship intelligence to give sales and business development professionals time back in their week, improving productivity, increasing revenue and further reduces a businesses’ operational costs. Introhive, a Salesforce Partner, is the fastest growing B2B relationship intelligence and data-quality management solution on the market today. 

Adam Stewart has been at Introhive for over six years now, working his way up to Vice President of Sales Innovations & Technology. When asked about his overall opinion of Salesforce Digital 360, he responded, “We’re really excited about Digital 360! Introhive is all about accelerating revenue for our customers, and we certainly see Digital 360 as being a big part of that. With artificial intelligence, clean data, and our relationship intelligence, we can help increase customer engagement through introductions, and we see Digital 360 being a big part of that.” 

That’s true. Introhive leverages AI, clean data, and CRM to enhance customer engagement, exceed expectations, and boost retention and revenue.

Plus, digital transactions have skyrocketed over the past year, and the companies that adapted accordingly ended up excelling tremendously. Salesforce Digital 360 is frequently the driving force behind these digital transformations. You’ve probably noticed some of these changes, such as retail stores offering curbside pickup, food delivery apps offering no-contact delivery, or even being able to view your barber’s calendar to schedule a time for him to come to you.

These are just a few of the many ways Digital 360 keeps your company competitive, accessible, and desirable. It means you can begin to market, sell, and engage your audience anytime, anywhere. Plus, Introhive can lead you every step of the way.

Digital 360 is valuable to businesses because it combines industry-leading marketing, commerce, and experience clouds to help create seamless online interactions. It also has three exceptionally important aspects responsible for the success of its users:

It’s obsessed with customers. 

After compiling and organizing all of your data, you’ll be able to create personalized experiences for everyone, essentially giving you the power to please every customer.

It’s future-proof

Instead of a standard software update, Digital 360 is designed as an evolving technology in itself. In other words, everyone and everything else adapts to Digital 360, as it’s become the industry standard of making companies – and technologies – absolutely agile.

It’s driven by data. 

By integrating your commerce systems, marketing technology, service portals, and social media together on a cloud-based platform, you can effectively create a more educated strategy.

One of the main aspects that makes Salesforce Digital 360 so powerful is the ability to properly and accurately implement marketing strategies based on information gathered from multiple sources of data. Being able to manage all of that data on a single platform across all channels allows any company to leverage data into revenue. Data is crucial, but it’s only valuable if it’s accurate.

It’s become apparent that the customizable tools Digital 360 offers helps streamline every aspect of any business. With the proven success of 65+ customers, 90 countries, and 200,000+ users, Introhive has a team of experts to help lead your organization’s transformation to Digital 360.

About Salesforce

Salesforce is the global leader in Customer Relationship Management (CRM), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social and artificial intelligence—to create a 360° view of their customers. For more information about Salesforce (NYSE: CRM), visit: salesforce.com.

About Introhive

Artificial intelligence. Genuine Relationships.

Introhive’s AI powered SaaS platform is designed to help organizations realize the full value of their relationships and underutilized data across their business to increase revenues, employee productivity and to improve customer experience management.

Founded in 2012, Introhive is the fastest growing B2B relationship intelligence and data quality management solution, recently recognized as a top 10 fastest growing technology company in Deloitte’s Fast 50 Awards and the MarTech 2020 Breakthrough Award winner for Best CRM Innovation.

Introhive has quickly grown to 240+ employees with 10 global office locations, supporting customers in the United States, Canada, United Kingdom, Middle East and Asia. Built for scalability and security, Introhive has the single largest relationship intelligence automation (RIA) customer deployment in the world with over 100,000 users across 90+ different countries

Introhive has invested over $30 million into its data science platform and is backed by leading investors; Lake Bridge Capital, Build Ventures, Espresso Capital, Maven, Fortify and Salesforce.

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