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The Forrester Total Economic Impact™ Study for Introhive’s Customer Intelligence Platform
Discover how Introhive increased revenue team efficiency and effectiveness while delivering a 495% ROI! Read this commissioned study conducted by Forrester Consulting to learn how Introhive customers leveraged Introhive’s Customer Intelligence Platform to drive net new business, cross-sell revenues, and increased cost efficiencies
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Three-Year Benefits*
495%
ROI
$13.66M
Benefits Present Value
$11.37M
Net Present Value
< 6 months
Payback
3-year financial impact of Introhive*
Summary of Benefits
1. $7,056,743 Net-income, from net-new business wins
2. $4,183,321 Net-income from cross-selling to existing clients
3. $2,423,884 Productivity impact and cost efficiencies of non-revenue generating professionals
*The results are for a composite organization based on interviewed customers
Voice of the customer
“Introhive transforms our CRM from a system of record to a system of intelligence”
– National Marketing Director, Advisory, Assurance & Tax Firm
“Data quality has been a key benefit with Introhive. We’re identifying new contact details, we’re enriching that by automatically using the email signature data, etc. We now have a 97% data accuracy rate for our CRM systems which is pretty unique”
– Global CRM Systems Manager, International Law Firm
“I have probably worked with about 20 vendors to the extent that I have worked with Introhive. And I have never been as pleasantly surprised as I have been with Introhive. They have been with us and ahead of us every step of the way”
– Chief Marketing Officer, Professional Services Firm
Download the TEI study to learn about Forrester’s findings, including how customers achieved the following benefits in year 3
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Watch this webinar where our guests from Forrester walk through the study’s key findings.
*This document is an abridged version of a case study commissioned by Introhive titled: The Total Economic Impact Introhive’s Customer Intelligence Cloud, January 2023.