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Privacy: A Pillar of Our Values

Privacy is at the core of our business. Why? Because we know how important privacy is to our customers and our very own teams. It’s why we never take chances with customer, partner, and employee privacy and we abide by all local and regional privacy legislation.

When it comes to using our platform, we allow our customers to control access to their data at multiple levels:

  1. At the Environment level, customers can choose between installing in a multi-tenant environment or their own single-tenant environment to keep their data separate.
  2. At the Account level we have multiple controls:
    • Domain and Email blocking that prevents data from ever leaving the mail server.  If blocked after we have already received information from the mail server, all existing data is removed from our systems and future data won’t leave your mail server.
    • Domain pausing to temporarily suspend processing of sensitive information such as ongoing litigation or merger and acquisition activities.
    • Mail server data is defaulted to only analyze header information including participants and dates … subjects and bodies are not included unless explicitly configured.
  3. At the User level, customers have the ability to:
    • Automatically or manually hide your relationships to contacts so others in your account are unable to request an introduction from you.
    • Flag contacts and activities as private in your mail or calendar to prevent that data from being sent to our system.

If you have questions about how we handle privacy and data, please get in touch. We’d be happy to discuss this in detail with you and answer any questions you may have.

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