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Grow key client relationships
Foster a culture of client centricity and collaboration to inform strategic decision making, and drive client loyalty and growth.
Unleash Collaboration. Drive Loyalty. Fuel Growth.
In response to growing competition and the commoditization of services, firms are cultivating synergistic relationships across practice areas to foster differentiation and innovation. Introhive empowers firms to adapt to this changing landscape, and bring the collective knowledge, expertise and value of the firm to their clients to deliver higher-value, higher margin work by harnessing a firmwide view of relationships and the engagements that shape them.
- Achieve your “One Firm” vision and break down silos among practice areas through a centralized source of truth.
- Leverage the power of your internal network to generate and accelerate cross-practice selling and internal referrals.
- Reduce collisions and maintain the client experience with a 360 view of the client.
Operationalize Client Relationships to Mitigate Risk
80% of your revenue likely comes from only 20% of your clients, so mitigating risk in your client base is vital for sustained growth and profitability. With Introhive, you can finally put client relationships at the center of every decision, and cultivate a client-centric culture that positions your clients for retention and growth.
- Build, track, and analyze client health scores to identify areas for improvement and maintain a highly personalized client experience.
- Establish and nurture an optimal breadth and depth of relationships across key clients and opportunities.
- Facilitate strategic and objective succession plans with sightline into connected colleagues and activity patterns.
- Monitor key contact departures to proactively address risk in existing accounts.
- Keep tabs on client engagement levels to foster accountability and collaboration between Marketing, Business Development, and Partners, and prevent neglected accounts.
Spot Opportunity at Scale
Some of the richest revenue opportunities with the highest closing potential can be found in your known network. With Introhive, you can put your network to work by analyzing, segmenting, and visualizing your firm’s footprint of client relationships, to unearth the hidden wealth within your collective relationship capital.
- Identify whitespace where you have good relationships that could represent net-new or cross-sell revenue opportunities
- Reveal warm introductions that can accelerate expansion efforts into new geographies, or booming industries, practice areas, and sectors.
- Refine ideal client fit profiles and build targeted Marketing & Business Development lists of known relationships based on these attributes.
Don’t just take our word for it, hear what our customers have to say
Introhive adds significant value to our CRM investment. The iinsight allows us to have a “living” CRM, where information about real-world relationships and connections is accessible and actionable. The platform adds significant value to what would otherwise be a “stale” set of data.
Jamie Flores
Senior Manager of Sales & Marketing Technology
With Introhive, it is automatic. Information is gathered passively in the background so that insights and intelligence are mapped directly into our CRM, requiring little to no additional effort from our practitioners.
Harshal Dala
Director, Client & Marketing Operations
Introhive provides insights and updates into client relationships that would otherwise take countless research hours to obtain. They are easy to work with and easy to integrate with other platforms to better leverage the information.
Christy Walsh
Chief Operating Officer
Award-winning software Introhive is an award-winning software company that helps B2B businesses unlock growth at every stage of their customer journey; increasing lead generation, opportunity management, and customer retention.
