CUSTOMER SUCCESS

Introhive is all about helping you grow and strengthen business relationships

Browse our customer innovation stories to hear first hand how businesses and firms are automating CRM busywork and empowering teams with access to relationship intelligence to sell more.

Introhive tablet & mobile app

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Daryl Atkinson

Director of Business Development & Marketing
Howard Kennedy LLP

“With Introhive, we don’t have to worry about the engagement or adoption rates of our lawyers in CRM. Instead, data and information collection happens passively in the background and our lawyers can focus their time on revenue generating activities, not data entry. This has resulted in a much richer view of our relationships without requiring additional work from our legal team.”

Philip Grosch Partner Global Front Office Transformation Impact Centre Lead, PwC Canada
Philip Grosch
Partner Global Front Office Transformation Impact Centre Lead
PricewaterhouseCoopers Canada (PwC)

“Introhive makes the process of keeping information in CRM up to date a lot easier because a lot of those actions become automated for users and admins. It’s the power of data science solving a very specific problem for professional services firms.”

Randy Batson, EY

Randy Batson
Executive Director
EY

“With Introhive’s relationship intelligence automation the salesperson is able to automatically clean up their data as they’re interacting with customers. If they identify a new contact because that was added to an email, that’s easily synced to CRM and it minimizes the amount of administration that the sales professional has to go through.”

Nick Rubbo, MSc

Nick Rubbo
Senior National Director, Clients & Markets, Strategic Planning
McCarthy Tétrault LLP

“Having everything in one place, allowing our lawyers to see who they know and how well they know them, as well as a summary of all of their client activity, is pretty powerful data that they weren’t able to see before. Our lawyers are finding it all really exciting.”

John Byrne, Chief Marketing Officer, Gould & Ratner LLP

John Byrne
Chief Marketing Officer
Gould & Ratner LLP

“Introhive is a platform that has allowed us greater access to our own information. It has unleashed the value of our information in such a way that it allows us to increase our ability to interact with our own people, our clients, other companies and prospects that we already know, let alone new ones we didn’t know were in our network. When you introduce a tool like Introhive to your firm there’s no question that it raises your game, raises your internal interest and adoption, and raises the bottom line.”

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Ben Charter
CRM Business Analyst
Howard Kennedy LLP

“Introhive is the fastest, simplest way to get clean and accurate data into CRM from Outlook and other business systems. When we started, we had a contact database of 9,000 people that lived across disparate tools and spreadsheets, and we knew almost nothing about them. Now, with Introhive, we have 45,000 contacts and a roadmap to sync another 15,000 directly into CRM. The simplicity of Introhive has enabled us to grow our database at an astonishing rate while truly understanding the firm’s relationship capital.”

Philip Grosch Partner Global Front Office Transformation Impact Centre Lead, PwC Canada

Philip Grosch
Partner Global Front Office Transformation Impact Centre Lead
PricewaterhouseCoopers Canada (PwC)

“Introhive was very flexible in working with us as we defined the specific use cases and how we were trying to use data science to add value to our business. The net result is that Introhive has added huge value to all of our market-facing PwC professionals.”

Jon McGinley Senior Partner, CloudKettel

Jon McGinley
Senior Partner
CloudKettel

“Introhive has been able to help a lot of our clients add more data to their CRM system, building on those relationships and really looking to see where those connections are and helping them move deals through faster.”

Chris Brand, Director Salesforce.com Practice, PwC
Chris Brand
Director Salesforce.com Practice
PricewaterhouseCoopers (PwC)

“In a global company like ours, we have a lot of technical requirements in terms of what we are and are not allowed to do. The Introhive platform worked really well for us in terms of isolating those items. It provided a real value to us right out of the gate on day one and as a result, we have had a lot of great adoption.”

Video Testimonials

PWC video, Philip Grosch of PricewaterhouseCoopers

See How PwC is Driving Digital Transformation

Philip Grosch, Partner of Global Front Office Transformation at PwC, shares his experience and how Introhive can help drive digital business transformation.

What Makes Introhive Valuable to CloudKettle?

Jon McGinley, Senior Partner at CloudKettle, shares how Introhive drives greater value and impact to sales and business development teams.

The Value of Relationship Intelligence to EY

Randy Batson, Executive Director at Ernst & Young (EY), weighs in on the importance of Introhive’s relationships intelligence automation.

Customer Case Studies

Colliers International Introhive Case Study

Colliers International in Canada generates 300% more relationships in Microsoft Dynamics across the firms’ 500+ brokers using Introhive’s relationship intelligence and CRM automation platform

Fenwick & West Introhive Case Study

Fenwick & West invests into relationship intelligence to substantially reduce time investment and cost associated with adding information and syncing data into Salesforce CRM and Tableau (BI) for its 350 attorneys

Customer Blog Articles

Two People Shaking Hands at Work

[LEGAL]
MCCARTHY TÉTRAULT DRIVES SUPERIOR CLIENT SERVICE AND IMPROVES COLLABORATION

For greater insight into how McCarthy Tétrault is driving innovation at their firm, we recently spoke with Nick Rubbo, the Senior National Director, Clients & Markets, Strategic Planning for the firm. While the firm already has a solid, innovative foundation, Nick and their Innovation Team have taken significant strides to provide more value to their clients….

Two People Shaking Hands at Work

[PROFESSIONAL SERVICES]
THE BENEFITS OF RELATIONSHIP INTELLIGENCE AUTOMATION WITH EY’S RANDY BATSON

As a business development professional, you may or may not have heard the term relationship intelligence automation (RIA) before. So, what is relationship intelligence? Relationship intelligence was designed to fulfill the shortcomings of CRM and provide a full, 360° picture of your organization’s relationships…

Happy Co-workers Enjoying New Software

[ACCOUNTING]
WHY I FELL IN LOVE WITH INTROHIVE AND YOU COULD, TOO

CRM is a touchy subject at the majority of organizations, including accounting firms. Looking back at my own work history, nearly every company I’ve worked for has faced the common CRM problems that stop adoption in its tracks. No matter where I’ve been, CRM was looked at as something you have to do, not something you want to do…

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