Business Development

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20 Feb: Bringing it All Together: How Introhive Increases Restore PLC’s Sales Intelligence

As a support service organisation, Restore PLC focuses on providing services to public and private organisations, covering mainland Britain and Northern Ireland.

Since 2010, Restore has seen exponential growth. With the acquisition of multiple companies within the past ten years, Restore was able to significantly grow its client base. For most businesses going through mergers and acquisitions, bringing together sales intelligence data across systems and teams can be a significant challenge. Restore did not have an easy way to map who knows who at key accounts across their rapidly growing employee base, until they Invested into Introhive.

We spoke…

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12 Feb: Cleanse, AI-Powered Contact Quality Management for B2B

Keeping contact information up-to-date within a customer relationship management (CRM) system is difficult — especially for customer-facing staff. Not only are these employees strapped for time — they are often unaware of departures and physical moves their contacts have made. This causes discrepancies in CRM data quality, leading to bigger troubles down the line.

Managing data often requires staffing a team dedicated solely to data stewardship, which requires a significant investment in people and time resources. Organizations seem to have two choices: either staff a data stewardship team to constantly work in a reactive cycle to outpace data decay and…

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08 Jan: A Smooth Transition: How Introhive Ensured CRM Success for Wilson Allen’s Merger

In 2018, Wilson Legal Solutions formally merged with Stanton Allen, uniting their software and services businesses. It was imperative they quickly bring together disparate data sets to understand the collective relationships they have with their clients and prospects.

However, the joint business was using two different instances of Salesforce CRM, so this information was hidden and difficult to extract.

 

The Opportunity

Wilson Allen unites the software and services offerings of Wilson Legal Solutions, along with the CRM and business development expertise of Stanton Allen. Wilson Allen empowers their clients to use data and software more effectively so they…

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09 Dec: Automating the Mundane: PwC’s Philip Grosch on the Value of Introhive

PwC’s Global Salesforce Transformation program seeks to deploy Salesforce for organizations across the globe, creating efficiencies by embracing both automation and human experience. Introhive partnered with PwC within the early days of our development, and we have remained close partners since. With Introhive’s help, PwC has brought CRM transformation to over 100,000 users across 90 countries.

We sat down with Philip Grosch, Partner Global Salesforce Transformation Program Executive at PwC, to talk about the value that Introhive brings to PwC and how the platform is helping the firm drive their own digital transformation journey. 

Watch the interview here:

There…

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27 Nov: ERM Solutions Evolve: The Times Are Changing for Enterprise Relationship Management

How AI-powered technology innovations have made ERM software more valuable than ever before.

Personal interactions versus automated transactions: Which is more likely to propel your business into the future? Both, actually.

Today’s buyers expect more from their customer experience. Indeed, they care about how you treat them almost as much as product quality and price. But the challenge here is that while your organization might excel at one-on-one service, making every customer feel like the most valuable customer can be tough. It’s a level of service scaling that requires a depth of knowledge not easily parsed from the dark…

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20 Nov: Introhive Wins Deloitte Technology Fast 50™ Award

 

Introhive is the proud recipient of the 2019 Deloitte Technology Fast 50™ Award, and has been named one of the top 10 fastest-growing technology companies in Canada.

Each year, the Deloitte Canada Technology Fast 50™ program celebrates the world-class achievements of technology companies, highlighting their commitment to innovation, leadership, and rapid revenue growth over the previous four years. The program recognizes forward-thinking companies, both public and private, by presenting awards in distinct categories that characterize and define the unique strengths of the Canadian technology industry.

Introhive is an AI powered SaaS platform designed to help organizations realize the full…

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19 Nov: Get Over the Top 3 Hurdles to Technology Buy-In

Technology adoption is a challenge for nearly every industry. Indeed, for most professional services firms, introducing new technology to your organization can be more difficult than the technical implementation itself. If you’ve ever heard the phases, “but this is how we’ve always done it” or “if it’s not broken, why fix it?” you’re not alone.

This resistance to improvement is not surprising when you realize more than half of organizations don’t have a clear digital business vision or strategy.

Even though you know strong digital strategies and robust technology adoption are some of your best chances to get ahead…

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02 Oct: CRM: How to Tackle the Biggest User Adoption Challenges

A whopping 91 percent of organizations with more than 10 employees have a tool for customer relationship management (CRM). But investment in a CRM alone doesn’t equal widespread user adoption.

In fact, only 40 percent of businesses boast a CRM adoption rate of 90 percent or more, while the majority of businesses struggle to encourage system use.

To find out why, and come with some solutions, Introhive’s Head of Technical Solutions for EMEA, Ben Roles, joined Mike Driver, an industry CRM expert and Director of LogiCRM, to discuss CRM adoption best practice.

Between them, Mike and Ben…