Business Development

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15 Oct: Reduce the Overwhelm with AI to Increase Productivity

For many organisations, increasing productivity is one of the main reasons why they make the leap to invest in technology. Productivity can suffer as a result of many factors in a team or individual’s day-to-day. From the never-ending to-do list to constant interruptions over the course of a workday, it’s easy to understand why teams feel overwhelmed and how productivity suffers. Just picture this:

You’re in the middle of preparing a client presentation when your phone lights up. One of your prospects just needs some clarification. You’re on a tight deadline, but this prospect is a bit high maintenance, so…

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01 Oct: Prospecting in a Digital World

Gone are the days when we could pop our heads over a cubicle and ask a colleague if they know so-and-so at XYZ Company, and don’t even think about collecting business cards at a Happy Hour event or a tradeshow! The world of business development in B2B financial services has gone digital in a big way. We all know that business flourishes when we can nurture and harvest our current relationships and when we can make new connections, but how can this be done without face-to-face interactions and easy collaboration in the office? Is it even possible to achieve this…

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30 Sep: Transform Banking with Data-Powered Insights

There are few industries where you have access to the breadth and depth of customer data as the banking industry.

However, if this data isn’t informing strategy, banks are missing out on the opportunity to deliver an exceptional customer experience. From the ‘ten thousand foot’ perspective, banks can cross-reference market data from sources such as Bloomberg against their own customer demographic information and make decisions, but what if you could get even more granular?

In today’s market, there are a number of new trends in banking and data analytics that can be merged together to bring better, more actionable insights…

20 May: How Introhive Can Ensure a Successful Merger

Whether companies are looking to defend and grow their market share, expand into new markets and territories, or diversify their product/service offerings, there is no limit to the benefits that successful mergers and acquisitions (M&A) can bring for each party. 

But success doesn’t just happen when the contracts are signed and the deal is done — in fact, according to KPMG, a staggering 83% of mergers fail to boost shareholder return and, as a result, are deemed a failure. As one M&A leader commented, “The cost of money has never been lower, the competition for deals…

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28 Feb: Little Effort, High Reward: How Hitachi Uncovered Over 32K Relationships with Introhive

Little Effort, High Reward: How Hitachi Uncovered Over 32K Relationships with Introhive

Hitachi Solutions Europe is a global consulting company and system integrator based in the UK. With a wide range of capabilities that includes digital transformation, ERP and CRM implementation, change management and data science & analytics, Hitachi Solutions integrates the latest technologies to create efficiencies and foster growth within their clients’ companies.

As a global organization, Hitachi Solutions was looking to streamline their data and client intelligence collection without creating more work for consultants and account managers. With so many clients around the world, they needed a…

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20 Feb: Bringing it All Together: How Introhive Increases Restore PLC’s Sales Intelligence

As a support service organisation, Restore PLC focuses on providing services to public and private organisations, covering mainland Britain and Northern Ireland.

Since 2010, Restore has seen exponential growth. With the acquisition of multiple companies within the past ten years, Restore was able to significantly grow its client base. For most businesses going through mergers and acquisitions, bringing together sales intelligence data across systems and teams can be a significant challenge. Restore did not have an easy way to map who knows who at key accounts across their rapidly growing employee base, until they invested into Introhive.

We spoke…

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12 Feb: Cleanse, AI-Powered Contact Quality Management for B2B

Keeping contact information up-to-date within a customer relationship management (CRM) system is difficult — especially for customer-facing staff. Not only are these employees strapped for time — they are often unaware of departures and physical moves their contacts have made. This causes discrepancies in CRM data quality, leading to bigger troubles down the line.

Managing data often requires staffing a team dedicated solely to data stewardship, which requires a significant investment in people and time resources. Organizations seem to have two choices: either staff a data stewardship team to constantly work in a reactive cycle to outpace data decay and…

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08 Jan: How Introhive Ensured CRM Success for Wilson Allen Merger

In 2018, Wilson Legal Solutions formally merged with Stanton Allen, uniting their software and services businesses. It was imperative they quickly bring together disparate data sets to understand the collective relationships they have with their clients and prospects.

However, the joint business was using two different instances of Salesforce CRM, so this information was hidden and difficult to extract.

 

The Opportunity

Wilson Allen unites the software and services offerings of Wilson Legal Solutions, along with the CRM and business development expertise of Stanton Allen. Wilson Allen empowers their clients to use data and software more effectively so they…

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09 Dec: PwC’s Philip Grosch on the Value of Introhive

PwC’s Global Salesforce Transformation program seeks to deploy Salesforce for organizations across the globe, creating efficiencies by embracing both automation and human experience. Introhive partnered with PwC within the early days of our development, and we have remained close partners since. With Introhive’s help, PwC has brought CRM transformation to over 100,000 users across 90 countries.

We sat down with Philip Grosch, Partner Global Salesforce Transformation Program Executive at PwC, to talk about the value that Introhive brings to PwC and how the platform is helping the firm drive their own digital transformation journey. 

Watch the interview here:

There…

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27 Nov: ERM Solutions Evolve: The Times Are Changing for Enterprise Relationship Management

How AI-powered technology innovations have made ERM software more valuable than ever before.

Personal interactions versus automated transactions: Which is more likely to propel your business into the future? Both, actually.

Today’s buyers expect more from their customer experience. Indeed, they care about how you treat them almost as much as product quality and price. But the challenge here is that while your organization might excel at one-on-one service, making every customer feel like the most valuable customer can be tough. It’s a level of service scaling that requires a depth of knowledge not easily parsed from the dark…