Relationship Intelligence

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11 Aug: Collaboration and Success: Top 5 Reasons to Collaborate

Imagine yourself starting in your profession today, trying to figure out what are all the things we do, who knows what about all of these things, who can help me, and how do I connect with these people? Building organizational awareness can take a very long time even when you are working in an office environment. Beyond your own office, there is still more to learn about everyone that works in other offices and in other places.  

Collaboration has been a hot and interesting topic of discussion when speaking with business and career development professionals, and it’s no…

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10 Jul: How AI can help your organization uncover hidden revenue

Picture this: It’s the first chilly day of winter and you reluctantly pull out your parka. It’s been months since you last wore it, of course, but you settle into its comfortable fit and head out the door. Realizing it’s cooler than you thought, you slip your hands into the pockets and voila! A $20 bill. 

Most of us have had the experience of finding some money in a purse, jacket, or bag over the course of our years. It’s a simple pleasure just to find a couple of bucks you’d forgotten about. But imagine if you could dig into…

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04 Jun: Leveraging Past Relationships for Future Success

Regardless of industry, geographical location, or company size, one truth reigns supreme: strong, positive, relationships are important to the health and growth of your business. As organizations around the world pivot strategies and seek new ways to meet ever-changing market demands, leveraging past relationships to generate new business has never been more important than it is today.

There is no shortage of literature filled with suggestions on how best to use past relationships to fuel future sales success and business growth. A quick Google search can give you the top 10 ways to leverage relationships to drive revenue but there’s…

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28 Feb: Little Effort, High Reward: How Hitachi Uncovered Over 32K Relationships with Introhive

Little Effort, High Reward: How Hitachi Uncovered Over 32K Relationships with Introhive

Hitachi Solutions Europe is a global consulting company and system integrator based in the UK. With a wide range of capabilities that includes digital transformation, ERP and CRM implementation, change management and data science & analytics, Hitachi Solutions integrates the latest technologies to create efficiencies and foster growth within their clients’ companies.

As a global organization, Hitachi Solutions was looking to streamline their data and client intelligence collection without creating more work for consultants and account managers. With so many clients around the world, they needed a…

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12 Feb: Cleanse, AI-Powered Contact Quality Management for B2B

Keeping contact information up-to-date within a customer relationship management (CRM) system is difficult — especially for customer-facing staff. Not only are these employees strapped for time — they are often unaware of departures and physical moves their contacts have made. This causes discrepancies in CRM data quality, leading to bigger troubles down the line.

Managing data often requires staffing a team dedicated solely to data stewardship, which requires a significant investment in people and time resources. Organizations seem to have two choices: either staff a data stewardship team to constantly work in a reactive cycle to outpace data decay and…

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22 Jan: 3 Benefits of Relationship Mapping for Accounting Firms

As more and more medium and small businesses bring accounting tasks in-house, accounting firms are struggling to stay in the game, let alone grow. But it’s not all doom and gloom. Accounting firms can get by—and thrive—with a little help from their friends, contacts, extended network and new technology. Relationship mapping helps provide critical relationship insights that can help these firms win new business, grow existing accounts and provide a higher level of proactive support. Read on for the top three ways:

1. Quickly Gauge Relationship Strength

Relationship mapping provides accounting firms with a deeper understanding of the relationship strength of…

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12 Dec: 3 Key Differences Between Relationship Maps and Graphs

In an age of dwindling consumer trust, relationships not only still matter—they’re foundational to setting yourself apart from the competition. It’s no wonder organizations of all types and sizes are looking to optimize how they get a handle on and make use of their organization’s relationship capital. 

What is relationship capital? At Introhive, we define it as the sum of all of the relationships of all of the people within your company and its extended business network. These can be relationships with employees, board members, clients, intermediaries, partners, suppliers, as well as with your alumni, ex-employees, and industry leaders.

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09 Dec: PwC’s Philip Grosch on the Value of Introhive

PwC’s Global Salesforce Transformation program seeks to deploy Salesforce for organizations across the globe, creating efficiencies by embracing both automation and human experience. Introhive partnered with PwC within the early days of our development, and we have remained close partners since. With Introhive’s help, PwC has brought CRM transformation to over 100,000 users across 90 countries.

We sat down with Philip Grosch, Partner Global Salesforce Transformation Program Executive at PwC, to talk about the value that Introhive brings to PwC and how the platform is helping the firm drive their own digital transformation journey. 

Watch the interview here:

There…

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17 Sep: Everything You Need to Know about Relationship Intelligence Automation

A referral is the kick start to the buying process for a staggering 84 percent of all buyers. That means client satisfaction should be a top priority if you want to grow top-line revenue. Not only do happy clients make glowing recommendations; they also stick around to add revenue year-over-year.

But do you have what it takes to keep, grow and build these lasting relationships? If you don’t have a 360-degree view of your total network (your organization, prospects, clients, etc.), the answer is likely no.

But good news: that holistic view is within reach. Say hello to your…