Technology

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13 Apr: What is Artificial Intelligence (AI)?

Written with contributions from Mike Mullen and Peter McGaw.

Artificial Intelligence (AI) is a popular buzzword, but you might be surprised to learn what it actually means. When many people think of AI, what first comes to mind are images of human-like computers responding to their everyday needs, like some kind of robotic butler. For others, AI conjures up it’s dramatic ideas of a monolithic entity replacing humans entirely and taking control of the world (hello, The Matrix). And, unfortunately, a growing number of people don’t associate AI with much of anything. To them, it’s just a trendy, overused term…

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25 Mar: Legal Firms: Choosing a CRM

In early 2020, when the challenges surrounding the pandemic began, many legal firms found themselves without the ability to answer the question: “Who should we communicate with at our clients?”

With a clean, updated contact database full of recent activity and notes, remote professionals could quickly check one system and know exactly who at each client should receive a personal phone call or check-in in times of a crisis. Unfortunately, most firms were not set up with such a database last March.

Legal Firms and CRM

Small and mid-sized firms are pursuing customer relationship management (CRM) software now more than…

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02 Feb: The Top Five AI Companies to Watch in 2021

 

Why Artificial Intelligence?

Artificial intelligence (AI) has been a buzzword in the tech world and beyond for the last few years, now with various mainstream applications in everyday life. But do you know what it can do for your company, team and workflows? We’re here to break it down for you.

Artificial Intelligence is defined as “the capability of a machine to imitate intelligent human behavior,” according to Merriam-Webster. Many don’t understand the types of artificial intelligence being used to make our lives easier, and the tech companies that are harnessing it to move their clients’ industries forward.

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15 Oct: Reduce the Overwhelm with AI to Increase Productivity

For many organisations, increasing productivity is one of the main reasons why they make the leap to invest in technology. Productivity can suffer as a result of many factors in a team or individual’s day-to-day. From the never-ending to-do list to constant interruptions over the course of a workday, it’s easy to understand why teams feel overwhelmed and how productivity suffers. Just picture this:

You’re in the middle of preparing a client presentation when your phone lights up. One of your prospects just needs some clarification. You’re on a tight deadline, but this prospect is a bit high maintenance, so…

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11 Aug: Collaboration and Success: Top 5 Reasons to Collaborate

Imagine yourself starting in your profession today, trying to figure out what are all the things we do, who knows what about all of these things, who can help me, and how do I connect with these people? Building organizational awareness can take a very long time even when you are working in an office environment. Beyond your own office, there is still more to learn about everyone that works in other offices and in other places.  

Collaboration has been a hot and interesting topic of discussion when speaking with business and career development professionals, and it’s no…

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03 Apr: How Relationship Intelligence Automation Accelerates TMT Sales Cycles

Innovation across the Technology, Media, and Telecom (TMT) industries is moving at a rapid pace — to the tune of 73% of salespeople utilizing new tech to close deals in less time. In order to stay in the game, it is vital that your organization starts investing in ways to optimize sales cycles… but where to begin?

Though the implementation of new tech has been at an all-time high across industries, 57% of sales professionals are still falling short of their quotas. With all this new technology, what’s missing? What is going wrong, and where? 

One major pain point…

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24 Mar: How to adjust to working remotely so you remain productive

For many professionals in office settings, the day is relatively structured. You commute to work, either walking, by public transit, or in your car, and you might grab a coffee on the way. Once you’re there, you have your “good morning!” round before settling into your workspace and firing up your computer. Perhaps your team has a standing meeting at 9:15 every day, or the office generally breaks and gathers near the coffee pot to catch one another up on projects.

At some point in the day, you take your lunch, and – when the day ends, you turn off…

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28 Feb: Little Effort, High Reward: How Hitachi Uncovered Over 32K Relationships with Introhive

Little Effort, High Reward: How Hitachi Uncovered Over 32K Relationships with Introhive

Hitachi Solutions Europe is a global consulting company and system integrator based in the UK. With a wide range of capabilities that includes digital transformation, ERP and CRM implementation, change management and data science & analytics, Hitachi Solutions integrates the latest technologies to create efficiencies and foster growth within their clients’ companies.

As a global organization, Hitachi Solutions was looking to streamline their data and client intelligence collection without creating more work for consultants and account managers. With so many clients around the world, they needed a…

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20 Feb: Bringing it All Together: How Introhive Increases Restore PLC’s Sales Intelligence

As a support service organisation, Restore PLC focuses on providing services to public and private organisations, covering mainland Britain and Northern Ireland.

Since 2010, Restore has seen exponential growth. With the acquisition of multiple companies within the past ten years, Restore was able to significantly grow its client base. For most businesses going through mergers and acquisitions, bringing together sales intelligence data across systems and teams can be a significant challenge. Restore did not have an easy way to map who knows who at key accounts across their rapidly growing employee base, until they invested into Introhive.

We spoke…