Technology

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14 Jun: Top 5 Martech questions that keep marketing executives up at night

In the darkest hours of the night, when the rest of the world is dreaming sweet careless dreams, your average marketing exec is likely wide awake and staring at the ceiling while thinking up better ways to run their team. Marketers are a unique bunch, an exciting mix of people who are just as turned on by a juicy creative idea as they are by some sweet, sweet data metrics. 

Managing these passionate professionals is more of a challenge than you know; you’ve gotta be smart and use everything you can to keep those marketing wheels churning—those leads ain’t gonna…

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04 Jun: RevOps in the tech industry: buzzword or buzzkill?

One of the most frequently used buzzwords in the tech industry today, revenue operations (RevOps) is a new focus for companies driving revenue through operational strategy. But is RevOps in the tech industry all that it’s hyped to be? 

Trust us when we say—heck yes!

What is RevOps?

RevOps is defined, generally, as “the alignment of sales, marketing and customer success operations across the full customer life cycle to drive growth through operational efficiency and keep all teams accountable to revenue. This holistic approach is designed to break down silos between departments.” So, in the simplest terms, RevOps is a…

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10 May: The Firm of the Future is Now – Changes in Accounting

The last 15 months have been different, to say the least, We’ve all done a lot of reflecting during the pandemic: reflecting within ourselves, in our firms and about the people around us. Technology has been thrust into the spotlight due to the change in our working landscape, and its impact upon the accounting profession has been significant. 

Looking back to when we could attend in-person events, walking into conferences you would consistently hear talks on ‘‘What is the Firm of the Future?’’ It was said that the firm of the future would be built on technology and AI would…

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05 May: How to implement a CRM in small to mid-sized law firms

This is the second in a series of blog articles designed to help law firms make the most of Customer Relationship Management software (CRM). If you haven’t read the first one, you may want to catch up on it first:

Legal firms: choosing a CRM

Now that you’ve chosen a CRM to support your law firm’s business development efforts, it’s time for implementation. How to implement a CRM in small to mid-sized law firms looks different for each firm as workflows, processes, team distribution, and company culture all need to be considered.

A strategic approach is the best way…

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30 Apr: Implementing Introhive: Blink & You’ll Miss It 

Implementing new technology can be daunting, and there is the assumption that all technology roll-outs will be costly, time-consuming, and resource heavy. Fortunately, this is not the case with implementing Introhive, because we’ve worked very hard to ensure that getting our platform up and running at your organization is quick and painless.

When it comes to implementing and onboarding of new technology, I’m always asked the following key questions:

What resources are required for a successful roll out? How long will the implementation process take?  Is training required for admins and end users? 

I’m delighted when I hear someone ask…

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21 Apr: Will Artificial Intelligence replace my job? (Spoiler: no, it will make it better)

With contributions from Peter McGraw and Mike Mullen

Here at the Hive, we know a lot of people wonder, “Will robots take my job?”  And although we work with artificial intelligence (AI) instead of robots, we get it. We totally understand why some people might feel suspicious of machines telling them how to do their jobs. It’s completely natural to be skeptical of a technology claiming to know more than you. But rest assured, there are some things that machines simply cannot—and will not—replace. The best use of AI in the workplace is within tools that augment expertise and skill…

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13 Apr: What is Artificial Intelligence (AI)?

Written with contributions from Mike Mullen and Peter McGaw.

Artificial Intelligence (AI) is a popular buzzword, but you might be surprised to learn what it actually means. When many people think of AI, what first comes to mind are images of human-like computers responding to their everyday needs, like some kind of robotic butler. For others, AI conjures up it’s dramatic ideas of a monolithic entity replacing humans entirely and taking control of the world (hello, The Matrix). And, unfortunately, a growing number of people don’t associate AI with much of anything. To them, it’s just a trendy, overused term…

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25 Mar: Legal Firms: Choosing a CRM

In early 2020, when the challenges surrounding the pandemic began, many legal firms found themselves without the ability to answer the question: “Who should we communicate with at our clients?”

With a clean, updated contact database full of recent activity and notes, remote professionals could quickly check one system and know exactly who at each client should receive a personal phone call or check-in in times of a crisis. Unfortunately, most firms were not set up with such a database last March.

Legal Firms and CRM

Small and mid-sized firms are pursuing customer relationship management (CRM) software now more than…

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02 Feb: The Top Five AI Companies to Watch in 2021

 

Why Artificial Intelligence?

Artificial intelligence (AI) has been a buzzword in the tech world and beyond for the last few years, now with various mainstream applications in everyday life. But do you know what it can do for your company, team and workflows? We’re here to break it down for you.

Artificial Intelligence is defined as “the capability of a machine to imitate intelligent human behavior,” according to Merriam-Webster. Many don’t understand the types of artificial intelligence being used to make our lives easier, and the tech companies that are harnessing it to move their clients’ industries forward.

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15 Oct: Reduce the Overwhelm with AI to Increase Productivity

For many organisations, increasing productivity is one of the main reasons why they make the leap to invest in technology. Productivity can suffer as a result of many factors in a team or individual’s day-to-day. From the never-ending to-do list to constant interruptions over the course of a workday, it’s easy to understand why teams feel overwhelmed and how productivity suffers. Just picture this:

You’re in the middle of preparing a client presentation when your phone lights up. One of your prospects just needs some clarification. You’re on a tight deadline, but this prospect is a bit high maintenance, so…