customer data

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30 Mar: Ready to get your contacts up to speed?

Introhive prides itself on helping customers get their contacts up to snuff through our automation and machine learning solutions designed to streamline workflows for sales teams and uncover revenue opportunities. Read on to hear from Product Manager, Jennifer Landry, as she details how AI can help you reach the “Aha! Moment” in cleaning up your CRM database.

I recently had a great chat with one of our newest users.  She stated contact data quality was their biggest priority this year.  She shared their breaking point story.  It was after she and her team were up very late searching for a…

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24 Nov: Smart Sync: The Fast Track to Complete CRM Data

Many Introhive customers rely on our Smart Sync technology to improve their CRM data by cutting through the noise, ensuring the right data makes it to CRM, and making it easier for sales and BD teams to find the info they need. Read on to learn why Smart Sync is the new must-have for CRM data management.

With market saturation, rising customer expectation, and an abundance of information at buyers fingertips, many experts argue that if you neglect to put your customer experience first, it’s only a matter of time before you’re pushed out of the market completely.

Do you…

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30 Sep: Transform Banking with Data-Powered Insights

There are few industries where you have access to the breadth and depth of customer data as the banking industry.

However, if this data isn’t informing strategy, banks are missing out on the opportunity to deliver an exceptional customer experience. From the ‘ten thousand foot’ perspective, banks can cross-reference market data from sources such as Bloomberg against their own customer demographic information and make decisions, but what if you could get even more granular?

In today’s market, there are a number of new trends in banking and data analytics that can be merged together to bring better, more actionable insights…

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28 Jan: How to accelerate sales: top four CRM add-ons

I’m willing to bet that “how to accelerate sales” is a very popular Google search for B2B business development sales professionals. At an average conversion time of 84 days, their sales cycles are notoriously long and complex. And that’s when leads close with a sale, which is only 13 percent of the time. 

It’s easy to understand why just about every business development team is constantly on the hunt for strategies to not only increase their revenue, but also decrease the amount of time they spend chasing people down. 

Ironically, the tool they’re looking for is sitting right under their…

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18 Feb: Introhive Stays Ahead of Data Privacy Curve

Relationship intelligence leader preps for California’s 2020 data privacy act at CCPA Comprehensive 2019

Fredericton, New Brunswick, Feb. 18, 2019 — To keep ahead of the increasingly stringent data privacy curve, Introhive, the market leader in relationship intelligence and sales automation technology, is sending its top legal mind to the CCPA Comprehensive 2019 conference. The International Association of Privacy Professionals will host the event Feb. 25, at the Fremont Marriott Silicon Valley in Fremont, Calif.

CCPA Comprehensive is a day-long examination of the California Consumer Privacy Act of 2018 (CCPA). Created in response to the increasingly commonplace threat of data breaches…

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07 Dec: 4 Statistics that Show Why We Must Bridge the Gap between Collecting Customer Data & Actually Using It

I have a challenge for you: Ask your sales or business development professionals how many sales they’ve won because of your CRM system.

Chances are, if you’re like most organizations, you’re going to hear crickets or maybe even spy the slightest eye roll.

We base our hypothesis on a study by CSO Insights. They report that more organizations than ever have CRM systems. In fact, it’s almost ubiquitous considering 80% of the more than 1,000 companies they surveyed have a CRM solution. But only a third have adoption rates of at least 90%, this is almost a 10% drop…

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07 Dec: 4 Statistics that Show Why We Must Bridge the Gap between Collecting Customer Data & Actually Using It

I have a challenge for you: Ask your sales or business development professionals how many sales they’ve won because of your CRM system.

Chances are, if you’re like most organizations, you’re going to hear crickets or maybe even spy the slightest eye roll.

We base our hypothesis on a study by CSO Insights. They report that more organizations than ever have CRM systems. In fact, it’s almost ubiquitous considering 80% of the more than 1,000 companies they surveyed have a CRM solution. But only a third have adoption rates of at least 90%, this is almost a 10% drop…

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12 Oct: Complex Selling Q&A: Matt Heinz and Barbara Giamanco on Winning with Customer Data

In the modern vendor/client relationship, there’s no question about who occupies the driver’s seat: the driver.

Okay, bad jokes aside, we all know the customer is in charge. For sales and business development teams, this means that anything short of an excellent experience won’t result in a conversation, let alone a closed sale.

Customer data and relationship intelligence play an increasingly pivotal role for business development teams that need to ensure contextual, on-point experiences for clients and sales prospects alike. To help you do more with customer data, we turned to two of the brightest minds in the sales…