Data Security

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30 Jul: GDPR and Enterprise Relationship Management Demystified

In January 2019, in one of the largest privacy fines ever, the French National Data Protection Commission imposed a €50 million penalty against Google for violating the Eurpean Union’s  General Data Protection Regulation (GDPR).  

Created in response to the increasingly commonplace threat of data breaches and consumer privacy violations, regulations like GDPR are spreading around the world. As Introhive’s Data Protection Officer, I’m certified in understanding these new rules (including GDPR, Canada’s Anti-Spam Legislation and Personal Information Protection and Electronic Documents Act, and the California Consumer Protection Act). But I certainly understand why many organizations and executives are struggling…

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20 Dec: Predicting the State of CRM at Law Firms in 2018

At the beginning of every year, Ackert Advisory releases a study on The State of CRM at Law Firms detailing a clear picture of how CRMs are being utilized at law firms. From the study, important trends and challenges emerge, giving law firm executives an idea of how they can improve their CRM usage and business development efforts.

With 2018 upon us, we’re already wondering how the state of CRM has changed. How has CRM adoption evolved? Where is progress being made? Are there any new top concerns?

As a relationship automation platform for law firms, we have a good…