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Three colleagues discussing cross-selling strategies, made possible via data enrichment, in a modern office environment.

Data Quality Management

The Downstream Benefits of CRM Data Enrichment

8 min read

Employees at a professional services firm having an impromptu meeting to discuss new client insights as part of internal relationship management

Data Quality Management

The Importance of Internal Relationship Management

By Caleb Dow • Product Marketer

8 min read

A partner at a professional services firm discusses transitioning his key accounts with a younger male and female employee to retire as part of strategic account management.

Relationship Intelligence

The Advantages of Strategic Account Management in Succession Planning

5 min read

Business Development

Relationship Capital: Why Measure It for Business?

By Dr Ryan O’Sullivan • Industry Director

5 min read

Legal professional seamlessly using CRM data in his day-to-day workflow, highlighting the practical benefits of legal CRM systems for law firms once common challenges are overcome.

Blog

Beyond a Database: Making CRM Work for Law Firm Growth

For many law firms, legal CRM systems promise growth, stronger customer relationships, and smarter business development. Yet despite these ambitions, many still struggle…