Automation

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19 Jul: The funnel is dead? Extend its life with clean data

They say the funnel is dead. For a long time, we’ve used the analogy of the funnel to describe the customer’s journey. The problem is: what happens after they’ve gone through it and signed the deal?

If your relationship with customers ends as soon as they’re through the funnel, you’re missing out on having any relationship at all. And that’s costing you more than you realize in lost opportunities.

Introhive’s VP of Technology and Innovation Adam Stewart was a keynote speaker at the “The Funnel is Dead” themed Modern Sales Pros Revenue Excellence Summit, where he addressed the failure of the…

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05 Jul: Fall in love with your CRM

I know you wanted to fall in love with your CRM, but are you on the verge of breaking up with your customer relationship management (CRM) solution for good? 

Have you been struggling to get the most out of your CRM, but all that time, effort, and money wasted trying to increase your team’s adoption and usage has you pulling out your hair? 

I feel you. But don’t dump your CRM yet, I’ve got solutions—lots of them. 

Fall in love with your CRM

I’ve got the secrets for how to make your sales professionals not only fall in love with…

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31 May: How Introhive enables revenue teams without asking for anything in return

Is there such a thing as altruism? Do people really do things for others without asking for anything in return?

Well, one of the first jobs I ever had involved delivering coupons for free groceries to hundreds of households across Atlantic Canada. The company I worked for distributed a few million dollars worth of their products to families across the country, as an act of goodwill. 

Sure, there was a good chance that people would remember this gesture and in turn buy their products when they went grocery shopping, but it was still a kind, feel-good act that the company…

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05 May: How to implement a CRM in small to mid-sized law firms

This is the second in a series of blog articles designed to help law firms make the most of Customer Relationship Management software (CRM). If you haven’t read the first one, you may want to catch up on it first:

Legal firms: choosing a CRM

Now that you’ve chosen a CRM to support your law firm’s business development efforts, it’s time for implementation. How to implement a CRM in small to mid-sized law firms looks different for each firm as workflows, processes, team distribution, and company culture all need to be considered.

A strategic approach is the best way…

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21 Apr: Will Artificial Intelligence replace my job? (Spoiler: no, it will make it better)

With contributions from Peter McGraw and Mike Mullen

Here at the Hive, we know a lot of people wonder, “Will robots take my job?”  And although we work with artificial intelligence (AI) instead of robots, we get it. We totally understand why some people might feel suspicious of machines telling them how to do their jobs. It’s completely natural to be skeptical of a technology claiming to know more than you. But rest assured, there are some things that machines simply cannot—and will not—replace. The best use of AI in the workplace is within tools that augment expertise and skill…

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19 Apr: Cracking the Myth of Long Investment Banker Hours

The jaw-droppingly long hours investment bankers work are legendary. A widely-reported recent survey of first year analysts at Goldman Sachs revealed that they work on average more than 95 hours per week, and sleep around 5 hours each night. Across the industry, average investment banker hours are between 70-85 hours per week. No matter how you slice it, that’s a lot of time to spend working.

But is it really necessary? In today’s technology-driven world, aren’t there solutions to automate a lot of the work and make a day in the life of an investment banker more balanced and less…

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13 Apr: What is Artificial Intelligence (AI)?

Written with contributions from Mike Mullen and Peter McGaw.

Artificial Intelligence (AI) is a popular buzzword, but you might be surprised to learn what it actually means. When many people think of AI, what first comes to mind are images of human-like computers responding to their everyday needs, like some kind of robotic butler. For others, AI conjures up it’s dramatic ideas of a monolithic entity replacing humans entirely and taking control of the world (hello, The Matrix). And, unfortunately, a growing number of people don’t associate AI with much of anything. To them, it’s just a trendy, overused term…

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19 Mar: The Effectiveness of Data in Architecture

How can firms adapt to the ever changing digital landscape in the architecture industry when it comes to data?

The architecture industry isn’t alone in facing the modern challenges of data management. With technology that is developing faster than most architecture firms can keep up with—it’s time to ask for help. Without access to data, most firms would function inefficiently, or not at all, however, data needs to be managed properly, within a universal system to achieve the level of effectiveness and efficiency that will make a difference in a firm’s growth. 

In 2021 there is so much data…

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23 Feb: How can the Commercial Real Estate industry use data efficiently?

Commercial Real Estate (CRE) is the fourth largest global industry, accounting for roughly US$360B in 2020 – a decline as a result of the uncertainty and disruption of Covid-19 throughout the past twelve months. This impact will likely be felt for months if not years to come but, with 90 per cent of the world’s data being created in the past two years, opportunities for the CRE industry are ripe for the picking… as long as companies have the right tools in place. To rebuild the industry, CRE organisations must find new ways to solve age-old challenges. Here’s how.

Developing…

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12 Feb: Cleanse, AI-Powered Contact Quality Management for B2B

Keeping contact information up-to-date within a customer relationship management (CRM) system is difficult — especially for customer-facing staff. Not only are these employees strapped for time — they are often unaware of departures and physical moves their contacts have made. This causes discrepancies in CRM data quality, leading to bigger troubles down the line.

Managing data often requires staffing a team dedicated solely to data stewardship, which requires a significant investment in people and time resources. Organizations seem to have two choices: either staff a data stewardship team to constantly work in a reactive cycle to outpace data decay and…