Data Quality Management

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30 Apr: Tap into Reliable Data: The Real Effect of Inaccurate Data on Your Business

Though published in 2017, this article from The Economist still rings true: “The world’s most valuable resource is no longer oil, but data.”

We could not think of a better analogy for the fast-growing, data-fueled economy. Data, like oil, is often a trapped asset, and extracting and exploiting this valuable resource has proven to be so complex, it has driven up costs for “tapping”  into the source, driving businesses to implement new technologies in an often futile effort to uncover insights. Many businesses find it so difficult to utilize their own data to drive bottom-line revenues, they give up…

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17 Apr: Connecting to the Lonely Client: Bolstering Relationships in Uncertain Times

In the midst of a global pandemic and a rapid shift towards a new normal, nurturing positive client relationships is more important than ever before. Ensuring you remain an essential part of your clients’ path to success — and remain a part of their budget — is all about maintaining positive experiences, especially in uncertain times.

Introhive’s main application is to enable firms to understand, measure, and drive revenue from client relationships — and strengthening those relationships will be key in helping firms to mitigate losses and bounce back quickly when we return to “business as usual.”

So how…

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13 Apr: Boost Sales Efficiency with Productivity Insights and Activity Analytics

As a leader, manager, and coach, how well are you dialed into the performance and productivity of your salespeople? For sales managers, having insight into the real-time productivity and performance of your team has never been more important. As the way we do business continues to evolve and workforces become more disparate, equipping teams and leaders with the technologies they need to smash their goals has become a need – not a want.

When managing large teams or those spread across a large geographical area, sales leaders can feel disconnected from their people, limiting visibility into the daily activities of…

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20 Feb: Bringing it All Together: How Introhive Increases Restore PLC’s Sales Intelligence

As a support service organisation, Restore PLC focuses on providing services to public and private organisations, covering mainland Britain and Northern Ireland.

Since 2010, Restore has seen exponential growth. With the acquisition of multiple companies within the past ten years, Restore was able to significantly grow its client base. For most businesses going through mergers and acquisitions, bringing together sales intelligence data across systems and teams can be a significant challenge. Restore did not have an easy way to map who knows who at key accounts across their rapidly growing employee base, until they invested into Introhive.

We spoke…

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22 Jan: 3 Benefits of Relationship Mapping for Accounting Firms

As more and more medium and small businesses bring accounting tasks in-house, accounting firms are struggling to stay in the game, let alone grow. But it’s not all doom and gloom. Accounting firms can get by—and thrive—with a little help from their friends, contacts, extended network and new technology. Relationship mapping helps provide critical relationship insights that can help these firms win new business, grow existing accounts and provide a higher level of proactive support. Read on for the top three ways:

1. Quickly Gauge Relationship Strength

Relationship mapping provides accounting firms with a deeper understanding of the relationship strength of…

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16 Jan: Data Transformation: 4 Steps to Better Understand Your Customers

How to Transform Your Data in 4 Steps Using data transformation methods to improve customer understanding

Customers and prospects are everywhere. Unfortunately, for most organizations, so is their data.

To adapt to user preferences and stay top of mind, organizations are continually expanding the number of channels they use to market and communicate with clients. But all too often, each data stream exists in its own vacuum, resulting in data that are both underutilized and not representative of a customer’s experience with a business or brand.

This presents a pressing challenge: turning their ever-growing, disconnected mass of user data into…

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08 Jan: A Smooth Transition: How Introhive Ensured CRM Success for Wilson Allen’s Merger

In 2018, Wilson Legal Solutions formally merged with Stanton Allen, uniting their software and services businesses. It was imperative they quickly bring together disparate data sets to understand the collective relationships they have with their clients and prospects.

However, the joint business was using two different instances of Salesforce CRM, so this information was hidden and difficult to extract.

 

The Opportunity

Wilson Allen unites the software and services offerings of Wilson Legal Solutions, along with the CRM and business development expertise of Stanton Allen. Wilson Allen empowers their clients to use data and software more effectively so they…

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02 Dec: CRM Data Migration: 6 Best Practices for a Better Database

CRM data migration, moving your information from one system to another, seems simple on the surface. It’s just a technical exercise of mapping and moving data from old fields to new fields, right? Not quite. In order for a new customer relationship management (CRM) to provide long-term business value, your IT team needs to handle a data migration with caution.

One of the first questions your team will need to ask is, which pieces of data will you transfer? Because you don’t want to muddle a new system with inaccurate, incomplete, or poor contact and account records that have been…

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27 Nov: ERM Solutions Evolve: The Times Are Changing for Enterprise Relationship Management

How AI-powered technology innovations have made ERM software more valuable than ever before.

Personal interactions versus automated transactions: Which is more likely to propel your business into the future? Both, actually.

Today’s buyers expect more from their customer experience. Indeed, they care about how you treat them almost as much as product quality and price. But the challenge here is that while your organization might excel at one-on-one service, making every customer feel like the most valuable customer can be tough. It’s a level of service scaling that requires a depth of knowledge not easily parsed from the dark…

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19 Nov: Get Over the Top 3 Hurdles to Technology Adoption

Technology adoption is a challenge for nearly every industry. Indeed, for most professional services firms, introducing new technology to your organization can be more difficult than the technical implementation itself. If you’ve ever heard the phases, “but this is how we’ve always done it” or “if it’s not broken, why fix it?” you’re not alone.

This resistance to technology improvement is not surprising when you realize more than half of organizations don’t have a clear digital business vision or strategy.

Even though you know strong digital strategies and robust technology adoption are some of your best chances to get…